At ONE BOND STREET your satisfaction is our top priority, which is why we feel it is important that we be clear and upfront about the use of our services and this website. Please take the time to read this section carefully as use of this website signifies agreement to the following terms & conditions.

ONE BOND STREET, including its subsidiaries and affiliates (hereinafter referred to as "us" or "our", as the context requires), provides the information contained on this website or any of the pages comprising the website (the "Website") to visitors ("Visitors", hereinafter referred to as "you" or "your", as the context requires), subject to:

  • the terms and conditions set out in this Website section entitled 'Terms and Conditions';

  • the Privacy Policy;

  • any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this Website; and

  • any applicable law and/or regulation.

(Collectively referred to as the "Terms and Conditions").



Whilst every effort is made to ensure that all descriptions and illustrations of the items for sale on the Website are accurate, we can not guarantee that the Website and its contents are completely free of technical errors or anything that may have a harmful effect on any technology. Neither ONE BOND STREET nor any third party or data or content provider make any representations or warranties, (whether express, implied in law or residual), as to the sequence, accuracy, completeness or reliability of the information, opinions, data and/or content contained on the Website (including but not limited to any information which may be provided by any third party or data or content providers) ("Information"), and shall not be bound in any manner by any Information contained on the Website. ONE BOND STREET reserves the right at any time to change or discontinue, without notice, any aspect or feature of this Website. No information shall be construed as advice and Information is offered to Visitors for informational purposes only. If you find an error or omission at this site, please let us know.



If you are a consumer located within the United Kingdom ("UK") or the European Union ("EU"), you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000, to cancel an order within seven working days of receipt of goods and return it for a full refund in accordance with your legal rights. However, at ONE BOND STREET we believe in total customer satisfaction and provide you the extended option to return any unsatisfactory online purchase up to 30 days after receipt of goods. You must take reasonable care of the products that you wish to cancel and not use them. Products shall be returned in their original ONE BOND STREET packaging and in the condition they were shipped out to you.

Please note that you should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or, if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.

If you choose to return any products to us, we will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a recorded delivery service. If returned products are lost or damaged in transit, we reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage.

If you cancel your order in any of the circumstances set out above save for cancellation under the provisions of the Distance Selling Regulations, we will refund any money paid by you after any products, which have been delivered to you, are returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a replacement product. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return or for which we arrange collection, as outlined above.

This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.



ONE BOND STREET is not in a position to guarantee that the sale and delivery of its products to your particular country or location is permissible, so please be aware of your own respective import restrictions.

This Website and its contents will not constitute any contractual commitment between ONE BOND STREET and any prospective customer in any jurisdiction in which the solicitation of interest or the offering of or sale of products by ONE BOND STREET would contravene any applicable local, regional or national legislation. No prospective customer should seek to make any order through the site from jurisdictions in which it would be illegal or unlawful for ONE BOND STREET to sell its products.



The trade marks, names, logos and service marks (collectively "Trade Marks") displayed on this Website are registered and unregistered Trade Marks of ONE BOND ST.® Nothing contained on this Website should be construed as granting any licence or right to use any Trade Mark without the prior written permission of ONE BOND STREET.



External links may be provided for your convenience, but they are beyond the control of ONE BOND STREET and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external website's terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this Website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this Website or would like to request a link to your website.



ONE BOND STREET excludes all warranties, representations, conditions, terms, statements or guarantees (whether express, implied in law, common law or residual) regarding the Website and the information contained on the Website, your personal information or material and information transmitted over our system to the fullest extent permitted by law.



ONE BOND STREET  shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access, reliance and use of this Website, any content or information displayed in or on the Website, your or your company's personal information or material and information transmitted over our system.

Nothing in these Terms and Conditions shall exclude or limit our liability for personal injury or death caused by our negligence. In addition, these Terms and Conditions shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.

If we allow you to register with us you are fully responsible and liable for all access made to the site. If you are not satisfied with the site, then please email us with your comments. 

We shall not be liable to you or in breach of these Terms and Conditions for delay or failure to perform if the delay or failure is due to a cause beyond our reasonable control.



ONE BOND STREET does not make any warranty or representation that information on the Website is appropriate for use in any jurisdiction other than UK. Except where otherwise specified on this Website, the materials on this Website are displayed solely for the purposes of promoting ONE BOND ST.'s products and services available in the UK. However ONE BOND ST. may accept orders for delivery to locations outside of the UK subject to customs, legal, regulatory and certain practical restrictions.

If you choose to access this Website from locations outside the UK or place orders for delivery to locations outside the UK, you warrant and represent to ONE BOND ST. that you are legally entitled to do so, in compliance with local laws if and to the extent local laws are applicable, and to make use of Information made available via the Website. You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.



Our product prices are without taxes. Applicable taxes or VAT should be added on the top of product prices and paid by our customers depending on local regulations and goods shipping flows. 



To avoid issues with delivering gifts directly to desired recipients, we do not enclose any paper invoice with goods. You will be advised about the shipment of your order through an automatic email confirmation. This acts both as a packing list and an official invoice. All necessary information is displayed, including individual item prices without tax, shipping costs and final price.



12.1 Entire Agreement.

These Terms and Conditions constitute the sole record of the agreement between you and ONE BOND STREET in relation to your use of the Website. Neither you nor ONE BOND STREET shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these Website Terms and Conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the ONE BOND STREET  in respect of your use of the Website.


12.2 Alteration

ONE BOND STREET may at any time modify the Terms and Conditions. You acknowledge that by visiting the Website from time to time, you shall become bound to the current version of the relevant Terms and Conditions (the "Current Version") and, unless stated in the Current Version, all previous versions shall be superseded by the Current Version. You shall be responsible for reviewing the then Current Version each time you visit the Website.


12.3 Conflict.

Where any conflict or contradiction appears between the provisions of these Terms and Conditions and any other relevant Terms and Conditions, policies or notices, the other relevant Terms and Conditions, policies or notices which relate specifically to a particular section or module of the Website shall prevail in respect of your use of the relevant section or module of the Website.


12.4 Waiver.

No indulgence or extension of time which either you or ONE BOND STREET may grant to the other will constitute a waiver of or, whether by estoppels or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.


12.5 Cession.

ONE BOND STREET shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant Terms and Conditions to any third party.


12.6 Severability.

All provisions of the Terms and Conditions are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant Terms and Conditions which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant Terms and Conditions shall remain in full force and effect.


12.7 Applicable Law, Jurisdiction and Language.

Any matter that arises from your use of this Website (including any contract entered between you and us through the Website) shall be governed by and construed in accordance with the laws of England and Wales without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the courts of England and Wales in respect of any disputes arising in connection with the Website, or any relevant Terms and Conditions or any matter related to or in connection therewith. All contracts shall be concluded in English.


12.8 Changes to the Terms and Conditions

We reserve the right to change and update the Website and the Terms and Conditions from time to time and recommend that you revisit this page regularly to keep informed of the current Terms and Conditions that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Terms and Conditions.


12.9 Comments or Questions.

If you have any questions, comments or concerns arising from the Website, the Terms and Conditions, the Privacy Policy or any other relevant policies and notices or the way in which we are handling your personal information please contact us.


13. Copyright

All aspects of this Website (design, text, graphics, applications, software, underlying source code and all other aspects) are subject to copyright of ONE BOND STREET or content and technology providers with all rights reserved.

In accessing the Website, you agree that any downloading of content is for personal, non-commercial reference only. No part of this web site may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of ONE BOND STREET.

Should you have other questions or concerns about these privacy policies, please contact us.

(June 2018)


Address: 15C, Eton Building, 288 Des Voeux Road, Sheung Wan, Hong Kong
Hong Kong Business Registration: 51457276
Telephone: (44) 0203 3188206  or (852) 9543 6638

Email:  info@onebondstreet.com