We use our products every day and hope you enjoy them as much as we do. With this in mind ONE BOND STREET makes every provision to ensure your purchase arrives in perfect condition and remains so thereafter.

If any items(s) received are damaged please notify us within 24 hours of receipt and return item(s) in the original packaging. 

If you are not completely satisfied with any item(s), please notify us immediately and we will offer you a full refund or exchange provided it is returned in new, unused condition, as the product has been shipped to you.

For authorised refunds, please expect 14 days processing time.

For returns and exchanges the item(s)  must be in the original delivery box and send back to:​


Challis Mead
Gas Lane
Fairford, GL74GF
Tel: 0203 3188206

​International Sales Tel:+852 95436638